Plushpeaches is owned and run by Bytepeak Ventures ("we", "us", "our"). We are committed to delivering an enjoyable and seamless shopping experience for all our valued customers ("you", "your"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website. By using our services, you agree to the terms outlined in this policy. We aim to ensure that your shopping experience is secure and personalized. Please read through this policy to understand our practices regarding your information.
Collected User Information
We collect various types of information when you interact with our website. This includes personal details such as your name, email address, and payment information. We also gather non-personal information like browsing activity, purchase history, and device information to enhance your shopping experience.
Types of Data We Collect
When you make a purchase, we collect your contact details, payment information, and shipping address. We may also request additional information for customer service or to provide you with personalized recommendations based on your fashion preferences.
How We Collect Information
We collect data through various methods, including when you register for an account, make a purchase, or browse our site. Cookies and tracking technologies are also used to gather insights into your browsing behavior, which helps us tailor your experience.
Why We Collect Information
The information we collect helps us process orders, improve user experience, and offer tailored fashion recommendations. It also ensures we can offer customer support and communicate effectively regarding promotions, new arrivals, or changes to our policies.
Use of Information
We use your information to process your orders efficiently and provide you with a seamless shopping experience. This includes managing payments, shipping, and customer service inquiries. Your personal data also helps us improve our website’s functionality and make personalized fashion recommendations based on your preferences.
We may also use your contact details to send you information about new products, promotions, and discounts. This enables us to keep you informed about the latest trends and exclusive offers, ensuring you never miss out on a great deal.
Your information may also be used to analyze customer behavior and improve our website's design and content. This allows us to tailor your shopping experience to better suit your needs and interests.
Sharing of Information
We understand the importance of your privacy and will not share your information with third parties unless necessary for processing orders. For example, payment processors, shipping companies, and customer service providers may have access to your data as part of their duties. We do not sell or rent your personal information to advertisers or other third parties. However, we may share anonymized, aggregated data for marketing or analytical purposes.
In the case of a business transaction, such as a merger or acquisition, your personal information may be transferred to the new entity as part of the sale. We will notify you of such changes and provide you with options to control how your data is used.
Security and Retention of Information
Our e-commerce platform ensures a secure data retention period of 8-12 months, aligning with compliance and user privacy standards. We take the security of your information seriously and use a range of security measures to protect your personal details. This includes using encryption technology for transactions and secure data storage systems. Your data is stored in secure servers, and we implement strict access control policies to prevent unauthorized access. However, no method of transmission over the internet is entirely secure, so we encourage you to take precautions in safeguarding your own information.
We retain your information only for as long as necessary to fulfill the purposes for which it was collected. Once it is no longer required, we take steps to safely dispose of or anonymize the data. We regularly review our security measures to ensure they are up-to-date with industry standards, providing you with peace of mind while shopping. Your trust is important to us, and we are committed to maintaining the confidentiality of your data.
Cookies
Our website uses cookies to enhance your browsing experience and provide personalized recommendations. These small data files help us remember your preferences and optimize the performance of our site. Cookies are used to track your behavior on the site, such as items you’ve viewed or added to your cart. This enables us to offer a tailored shopping experience and suggest similar products that might interest you.
You can manage or disable cookies through your browser settings if you prefer. However, disabling cookies may affect the functionality of certain features on the website.
Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect or store personal information from minors. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete that information immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can remove the data promptly. Our primary goal is to create a safe and secure shopping environment for all users.
User Rights
As a user, you have the right to access, correct, or delete the personal information we have collected about you. If you wish to update or remove your details, please contact our customer service team, and we will assist you. You also have the right to opt out of marketing communications at any time. You can unsubscribe from our newsletters or request that we stop sending promotional emails by following the unsubscribe link in the email.
Additionally, you may request a copy of the personal data we have stored about you for review or to transfer to another service. We are committed to respecting your rights and making it easy for you to control your information.
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. If there are significant changes to how we handle your personal information, we will notify you via email or a prominent notice on our site. By continuing to use our services after these changes are made, you agree to the updated policy.
We reserve the right to make modifications to this policy at any time without prior notice. However, we will always prioritize your privacy and notify you if any changes affect your rights under this policy.
Contact Us
Don't hesitate to contact us should you have any concerns or questions regarding this Privacy Policy.
bytepeakventures@gmail.com